Maintenance Service
Agreements
A Maintenance Service
Agreement, provides extended warranty protection for your telephone
and
voice mail system. Service contracts allow your to budget all your repair
expenses for the year and protect you from unexpected costs.
You also get free technical support and free
remote administration services if your telephone system is equipped.
More importantly, a contract guarantee's you
the fastest service possible. Plus, you get priority scheduling for
non-covered work, such as adding new phones or running new cables.
Of course the contract covers all your
phones, cards, cabinets, and your voice mail system, but it ALSO
covers your cable, jacks, and cords. Some companies don't
cover everything.
You can buy a contract for one year or up to
five years. With a telephone system service contract you'll get the best service possible
and peace of mind knowing you'll be in good hands.
Teleco will even give you a contract on
Toshiba
or NEC telephone systems that you purchased
elsewhere. In fact, Teleco specializes in taking over
service on existing NEC and Toshiba telephone systems. We
can offer the kind of personalized service that your business
needs at a very reasonable price. No matter how large or
complex your system, Teleco's experts can keep your telephone
system running at it's best. Teleco offers maintenance
service contracts across the New York and New Jersey area.
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Moves
Teleco can move your existing telephone system to
another location anywhere in our NY or NJ service area and save you thousand versus buying a whole new
system. We can upgrade you to whatever new technology you need,
while keeping most or all of your existing hardware.
We can even more your existing telephone and
fax numbers, even if Verizon has told you that you can't!
Teleco works with many local telephone
companies, including Cablevision, Time Warner, Lightpath, XO
Communications, Broadview Networks, One Communications, Paetec,
and many more. Moving is the perfect time to look at your
telecommunication's expenses and Teleco can help with a free
telephone bill analysis.
Leasing /
Financing
A new business telephone system can be a major
expense, but it doesn't have to be. You can lease your new
system and pay it off over time. Lease terms from 12 to 60 months
are available and best of all, at the end of the lease you own
your equipment for just $1. We can even lease to new
businesses. Call today for current lease rates and terms. We
also accept Visa, MasterCard and American Express.
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Voice and
Data Cabling
Teleco provides expert Category 3 Voice and
Category 5e enhanced Data cabling and even the newest Category 6
cable. Whether it's in a new office or
you need to add phones or computers in your existing office, Teleco's highly trained, courteous technicians can
handle all your cabling needs at the right price. Teleco
offers cabling services throughout the NY and NJ area.
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Remote Administration
Remote administration is one of the most
valuable technologies available today. This allows Teleco to make
programming changes or conduct diagnostics remotely, via modem or
IP, on your
telephone or voice mail system. Most companies today do not have
a full time IT staff or even a part time telephone system
administrator. Remote administration allows Teleco to perform
that task for you and if you have a Maintenance Contract with Teleco, we do it for FREE! Through
remote administration, Teleco can reset mailbox passwords, change
toll restriction, change ringing, perform normal software
upgrades, and back up your system's database, in the unlikely case
of a systems failure. This keeps your system running at it's
best. No matter where you are in the NY and NJ area, remote
administration gets a certified technician to you in an instant.
Teleco can provide remote administration services for Toshiba and
NEC systems anywhere, even outside of our New York and New Jersey
service area.
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National
Accounts
For large companies with locations
around the country, Telephone service can be a real challenge.
Different telephone systems, different vendors, different prices, it can be
very difficult. Not with Teleco! We can install and service
Toshiba or
NEC equipment anywhere in the US. We have a network of
highly qualified local vendors in every market in America. You
only have to deal with your National Accounts representative at
Teleco and they will handle everything. Standardize on equipment,
pricing, and point of contact. And what's more, you get volume
discounts and the special attention a national company needs to
prosper.
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T1, PRI, VoIP,
DSL, SIP and More
Sound like alphabet soup? These are
called Network Services. Whether it's Voice, Data, or Internet
Access, the sheer number of telecom companies and services today
makes it difficult for businesses to decide what's best suited for
their needs. New technologies, like Voice over IP, designed to give
consumers more choices and better pricing have only added to buyer
confusion.
That's why you need an expert. Whether
you need POTS, Plain Old Telephone Service, or a digital T1 with voice and internet access combined, Teleco can
help you manage costs and find the right provider for you. We
have relationships with some of the industry's most respected
carriers, including Cablevision and Time Warner, and we can tailor a solution to fit your needs today and
grow with you tomorrow. Where you need a regional carrier
based in New York City or a national carrier, Teleco can help you
find the right service to go along with your telephone system at
the right price.
Training,
Training, Training
The most important part of any telephone system is the
installation and training. No matter how great the equipment
is, if it's not installed right or you don't know how to use it,
then you'll never be satisfied. At Teleco, we take our time to talk
with you and walk you through the various features and options
before the installation. Then, we install your new telephone system the right way. Teleco never
uses sub-contractors. All of our telephone systems are
installed by are own factory trained, certified technicians.
We offer unlimited user and administrator training, so when we
leave everyone at your company knows how to use the phones and
voice mail. Training is provided during the installation
process by the same certified technician that installs your phone
system. We don't use inexperienced trainers that come in later and
don't know your specific needs or set up. We also print custom
desi labels for all your new
telephones, so every feature is clearly marked. Teleco also
has toll free and email technical support if you ever need help with
any of the features of your new NEC or Toshiba telephone system.
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Professionally Recorded
Greetings
First impressions are
important. How do you want to sound when customers call you?
Do you want the voice of your company to just be the person in
your office with the best voice or do you want to make a
professional, clear, and polished first impression.
For a limited time, Teleco is giving away
FREE professional voice mail recordings with every new telephone
system click
for details. That's a $295
value. The recordings are done in a sound studio by a
professional voice talent, so everything will sound perfect.
Call 800-Teleco-4 and listen to how your company could sound.
click for voice
sample.
The most important part of an Automated
Attendant is the script. The experts at Teleco will help you
write an effective script that your customers will appreciate.
We'll make sure it's not too long or too complicated and we always
make sure that live help is just a zero key away. Not only
will a Teleco Automated Attendant increase your productivity,
speed call processing, and increase customer satisfaction, but
with Teleco's FREE professional recording offer, your company can
make a perfect first impression for less money then ever before.
Printed Telephone Tags
Teleco professionally prints labels for your new
telephones for free; Many dealers don't or charge an extra
fee. Printed labels ensure that everyone know what each and
every button on your phone does. But, don't forget, you can always
call Teleco's toll free technical support or arrange for additional
training sessions. This is especially important for new employees.
NEC can also have your company logo or colors printed on the
tag's background. Accentuate your brand, build employee pride, and show
off to your customers.*
available at an extra charge
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